Citizens Advice Oxfordshire

Getting advice

You can find out more about getting advice in person, over the telephone or getting information from the internet

Use the bureau finder to the right to locate your nearest advice outlet

Click here to get online help

Click here to visit www.adviceguide.org.uk

Online Help

You can get advice on your money, your family, your rights and your daily life on the Citizens Advice Bureau Advice Guide website

Click here to Get Advice Online

Click here to visit www.adviceguide.org.uk

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Welcome to Citizens Advice Oxfordshire


The Citizens Advice service aims: -

  • To provide the advice people need for the problems they face
  • To improve the policies and practices that affect people’s lives

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Consumer Empowerment

The Consumer Empowerment Partnership (CEP) in Oxfordshire includes Oxfordshire's Trading Standards Service, consumer and support groups, housing associations, and advice agencies from Banbury to Henley. Based at Oxford CAB, the Consumer Partnership provides local leadership in protecting, informing and empowering consumers through campaigning and education. Past campaigns around Oxfordshire have covered scams, payday loans, used cars and, most recently, energy saving.

It is now turning its attention to the system of assessments for benefits for those who are sick or disabled.

Links:

Why volunteer for us?

All sorts of people volunteer for many different reasons, but one thing that unites them all is that they find it challenging, rewarding and varied. Volunteering provides an opportunity to learn new skills and to develop existing ones.

In any role, you will develop your skills in a number of valuable areas, like communication, IT and dealing with the public, as well as increasing your self-confidence through practical hands-on experience. In addition, CAB adviser training is respected and valued throughout the advice sector.

Links:

Citizens Advice campaigns for change

Collecting evidence of problems faced by people across the UK

  •  Analysing that evidence and proposing solutions
  • Involving policy and decision makers, regulators and service providers
  • Lobbying MP's and local Councilors
  • Contributing to public debate
  • Informing legislation

Find out more about Campaigning for change

Latest News


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  • HMRC Newsletter - Issue 2 - Is OUT NOW !

    Date: 04/03/2014

    Please check out our HMRC Newsletter - Issue 2 - March 2014 to find out information and updates about the project.

     Click here for more

  • Job Vacancy at West Oxon CAB

    Date: 14/04/2014

    Welfare Benefits & Money Advice Service Caseworker

     Click here for more

  • Independent asks 'five questions on Wonga's ad ban'

    Date: 14/04/2014

    Simon Read of the Independent explains simply why this payday lender's ad has been banned and Gillian Guy of Citizens Advice asks all of us to report more cases like this.

     Click here for more

  • New rules for bailiffs

    Date: 21/04/2014

    Bailiffs will have to follow new rules and processes when collecting debts

     Click here for more

  • Changes to family law

    Date: 21/04/2014

    On 22 April a number of changes in family law took place

     Click here for more

  • 33% rise in loans secured against your car, with 61% rise predicted

    Date: 22/04/2014

    Logbook loans are on the rise. Borrowers take out short term lending secured against their car. New figures released to ITV's Chris Choi show 60,000 such loans are expected in 2014.

     Click here for more

  • Payday and logbook loans are "debt traps", says Citizens Advice.

    Date: 22/04/2014

    One in four people come to Citizens Advice with a debt problem. Both payday loans and so-called logbook loans are "debt-traps" and the worst of bailiffs use threatening tactics.

     Click here for more

  • Local welfare in crisis: time for councils to give up control?

    Date: 22/04/2014

    An article by the Hereford CAB Chief Executive comments on both DWP evidence and a Guardian investigation showing that councils in England are failing to help their local residents.

     Click here for more

  • SCAMS AWARENESS MONTH starts next week for all of May

    Date: 22/04/2014

    Scams Awareness Month (or SAM14) runs for all of May 2014 and is a joint campaign with Trading Standards, CABs and other agencies, coordinated by Oxford's Consumer Empowerment Partnership (CEP).

     Click here for more