Citizens Advice Oxfordshire

Getting advice

You can find out more about getting advice in person, over the telephone or getting information from the internet

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Online Help

You can get advice on your money, your family, your rights and your daily life on the Citizens Advice Bureau Advice Guide website

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Welcome to Citizens Advice Oxfordshire

The Citizens Advice service aims: -

  • To provide the advice people need for the problems they face
  • To improve the policies and practices that affect people’s lives

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Consumer Empowerment

The Consumer Empowerment Partnership (CEP) in Oxfordshire includes Oxfordshire's Trading Standards Service, consumer and support groups, housing associations, and advice agencies from Banbury to Henley. Based at Oxford CAB, the Consumer Partnership provides local leadership in protecting, informing and empowering consumers through campaigning and education. Past campaigns around Oxfordshire have covered scams, payday loans, used cars and, most recently, energy saving.

It is now turning its attention to the system of assessments for benefits for those who are sick or disabled.


Why volunteer for us?

All sorts of people volunteer for many different reasons, but one thing that unites them all is that they find it challenging, rewarding and varied. Volunteering provides an opportunity to learn new skills and to develop existing ones.

In any role, you will develop your skills in a number of valuable areas, like communication, IT and dealing with the public, as well as increasing your self-confidence through practical hands-on experience. In addition, CAB adviser training is respected and valued throughout the advice sector.


Citizens Advice campaigns for change

Collecting evidence of problems faced by people across the UK

  •  Analysing that evidence and proposing solutions
  • Involving policy and decision makers, regulators and service providers
  • Lobbying MP's and local Councilors
  • Contributing to public debate
  • Informing legislation

Find out more about Campaigning for change

Latest News

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  • HMRC Newsletter - Issue 2 - Is OUT NOW !

    Date: 04/03/2014

    Please check out our HMRC Newsletter - Issue 2 - March 2014 to find out information and updates about the project.

     Click here for more

  • Job Vacancy at West Oxon CAB

    Date: 14/04/2014

    Welfare Benefits & Money Advice Service Caseworker

     Click here for more

  • Independent asks 'five questions on Wonga's ad ban'

    Date: 14/04/2014

    Simon Read of the Independent explains simply why this payday lender's ad has been banned and Gillian Guy of Citizens Advice asks all of us to report more cases like this.

     Click here for more