Welcome to Citizens Advice Oxfordshire
The Citizens Advice service aims: -
- To provide the advice people need for the problems they face
- To improve the policies and practices that affect people’s lives
The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Citizens Advice and Trading Standards are now at the heart of the new consumer landscape. The Citizens Advice Consumer Service provides consumer information and advice and Trading Standards services will take enforcement action where needed. At the local level Oxford CAB is coordinating the county's Consumer Empowerment Partnership (CEP). See our Consumer page to find out more about the CEP and your consumer rights.
All sorts of people volunteer for many different reasons, but one thing that unites them all is that they find it challenging, rewarding and varied. Volunteering provides an opportunity to learn new skills and to develop existing ones.
In any role, you will develop your skills in a number of valuable areas, like communication, IT and dealing with the public, as well as increasing your self-confidence through practical hands-on experience. In addition, CAB adviser training is respected and valued throughout the advice sector.
Collecting evidence of problems faced by people across the UK
- Analysing that evidence and proposing solutions
- Involving policy and decision makers, regulators and service providers
- Lobbying MP's and local Councilors
- Contributing to public debate
- Informing legislation
Problems with HMRC? Tell us about them!
Give us evidence of failings and improvements in your dealings with HMRC
***NEW*** HMRC Project Newsletter
HMRC Project Newsletter - Issue 1 - November 2013 - is out !
Consumer Partnership autumn newsletter now available
Consumer Voice Oxfordshire, the third issue of the newsletter of the Consumer Empowerment Partnership (CEP), is available now.
Few happy returns for payday loan customers
On the first birthday of the payday lenders' own so-called Good Practice Customer charter, the CAB CEO reports a "pretty poor performance" even in their own terms.
1 in 6 adults in debt but few seek help
The Money Advice Service reports today that 9m people are in serious debt, but only 1.5m have sought help. Yet there are at least 3 national charities who give free advice.
Banbury CAB are recruiting to two job - closing date 9th December
"Fuel poor" cannot afford for Government to ‘drag out’ fuel poverty plans any longer
Price hikes and the Government's failure to act on fuel poverty have left many people living in perilously cold conditions, says Gillian Guy.
“Upward trend is not filtering down” says Citizens Advice
"Short-term fixes to the cost of living should be met with a large dose of scepticism," says CEO Gillian Guy, responding in detail to the Autumn Statement.