Citizens Advice Oxfordshire (CAOx) was established in 2008 by the Trustees of the eight Citizens Advice Bureaux in the County.
It is a registered charity and a company, limited by guarantee.
CAOx has as its main aims:
- To provide a single, legal entity with which funding agencies can engage.
- To promote and develop a more effective and efficient delivery of advice services across the County.
- To develop and manage effective partnerships with other organisations.
- To exercise greater influence on local and national policies and services, to the benefit of the community
- To create opportunities for the 8 member bureaux to access new sources of funding.
- To work with Citizens Advice nationally to develop strategy and promote innovation.
- To ensure consistent delivery of services to reach and satisfy those in most need of support.
- To raise the profile of our member bureaux and the CAB service throughout the county.
CAOx consists of a Board of Trustees drawn from the constituent Bureaux Trustees with an independent Chair. All CAOx initiatives are delivered through the Bureaux.
Like all our bureaux we rely on grants and donations for our income. If you wish to donate to support our work, please click here.
We always welcome any comments, and like to hear from the users of our site. If you would like to contact us on any matter please use the contact form below:
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If you need advice, click here to find your local bureau or else telephone our Adviceline 08444 111 444
Charity registration number: 1127599
Company limited by guarantee
Registered company number: 6508786
A bit of good news!
Extra help available for NHS costs if your benefits have gone down
Oxfordshire Support Fund
From 1 April 2013 Oxfordshire County Council provide care and crisis awards through a Support Fund to help vulnerable people meet their basic needs, particularly in an emergency.
Scams Awareness Month
May is Scams Awareness month - don't ignore scam mail, report it. Or place it in a SCAMNESTY BOX in a library or CAB near you.
Payday lenders not observing their own charter
Citizens Advice have published results of the first 1200 answers to a payday lender survey. All lenders are failing to comply with their customer charter in one way or another
Hard-up families cannot repay loans
HARD-UP families are being condemned to a life of debt after taking out loans they can never hope to repay, says The Sun. Two thirds of people who took out a payday loan said no basic checks on their finances were carried out.
Rogues enjoying a double-dupe recession
Scammers are enjoying the recession because they are preying on the vulnerable. Don't be duped. Watch out for Scams. Report them.
Guardian Money impressed by consumer hotline
Miles Brignall in the Guardian tested our Consumer Service helpline number and was "generally impressed".
Consumer Partnership Forum
Oxfordshire's Consumer Partnership held its quarterly Forum on Wednesday 15th May at Oxfordshire Trading Standards
Fuel poverty gap widens
Households that spend more than 10% of their income on fuel - although there are now fewer of them - will need £448 more a year to heat their homes properly, according to a government report.