Citizens Advice Oxfordshire
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Oxford CAB


Wheelchair access available.

Travel / Directions 

Our main office is centrally located at 95 St Aldates. 

Additional Information

Casework / specialist services:

The bureau offers casework in money advice at CLS general help plus casework level.  The Bureau may also offer a casework service in other subjects.

The Bureau also provides access to solicitors and specialists, accountants and surveyors. These appointments are only available to clients who have been seen by a CAB adviser first.

Solicitors – usually two solicitors every Wednesday night, seeing a maximum of three clients each for 30 minutes each

Accountants – usually one accountant every other Wednesday night, seeing a maximum of three clients each for 30 minutes each (alternating with the surveyor)

Chartered surveyors - usually one chartered surveyor every other Wednesday night, seeing a maximum of three clients each for 30 minutes each (alternating with the accountant)



We are an independent registered charity and have to work hard to secure funding. Often funds do not go far enough or are only for the short term. You can help to support us by making a donation towards our general service or supporting one of our fundraising appeals. To find out more please click on the link below. It will take you to our fundraising website. 

You can also support us by becoming a Friend of Oxford CAB. Find out more about this...

Opening Hours

Drop in

Mon: 10.00am - 1.00pm
Tue: 10.00am - 1.00pm
Wed: 10.00am - 1.00pm
Thur: 10.00am - 4.30pm
Fri: 10.00am - 1.00pm

Last admission time 12.30pm
(Thursdays 4.15pm)

Please remember that during busy periods we may need to close earlier than adverti


Appointments are available during opening times ONLY to clients needing further advice following their initial interview.


Mon: 10.00am - 4.00pm
Tue: 10.00am - 4.00pm
Wed: 10.00am - 4.00pm
Thur: 10.00am - 4.00pm
Fri: 10.00am - 4.00pm


The projects below are associated with Oxford CAB , please choose from the list below for more details

Oxford Advice Agencies Stronger Together

Oxford advice agencies are working together on a two year project, funded by Big Lottery, to explore ways of increasing access to advice and developing new sources of income for advice services. The partnership includes Oxford CAB, Agnes Smith Advice

 Find out more about Oxford Advice Agencies Stronger Together

Macmillan Benefits Advice-Radiotherapy Outpatients-Churchill Hospital

Benefits advice and support for people affected by cancer and their families.

 Find out more about Macmillan Benefits Advice-Radiotherapy Outpatients-Churchill Hospital


Our Consumer Empowerment Partnership (CEP) in Oxfordshire and the South East is a network of both advice-givers and campaigners across the county.


Oxfordshire Specialist Advice Service

Support with benefits, money advice, budgeting, and other welfare issues for people living in Oxfordshire.

 Find out more about Oxfordshire Specialist Advice Service

HMP Bullingdon

Debt and financial literacy advice for serving prisoners

 Find out more about HMP Bullingdon

Benefits in Practice

Funded by Oxfordshire Primary Care Trust and run by several bureaux.

 Find out more about Benefits in Practice

Financial Capability Project

The Financial Capability Project aims to provide a basic financial education for members of the community. The training is delivered by volunteers to both large groups and on a 1:1 basis and ranges from assisting people to make better budgeting decisions

 Find out more about Financial Capability Project

Financial Inclusion for older people in Oxford

Benefits and energy efficiency advice for Oxford residents aged 60+

 Find out more about Financial Inclusion for older people in Oxford

Friends of Oxford CAB

Friends of Oxford CAB make a crucial contribution to our work. The support and generous donations of our current Friends helps us to train and support the 80 volunteers who give their time and expertise to maintain our services.

 Find out more about Friends of Oxford CAB

ESA Fit for Work Campaign

MAKE ESA FIT FOR WORK - Citizens Advice's long-term campaign calling on the government to make the ESA fitness tests or Work Capability Assessments "fit for work".

 Find out more about ESA Fit for Work Campaign

Job Vacancies

Oxford CAB has no job vacancies available at this time.


The following volunteering roles are currently available at Oxford CAB . Either click on the name of the role for more information, or click on apply now to send an initial application to Oxford CAB .

  • Gateway Assessors

    Gateway Assessors are a client’s first point of contact, after the receptionist. They carry out the initial diagnosis of a client’s enquiry, identifying the ‘next steps’.

    Apply now

  • Advisers

    A very varied role. As an adviser you will Interview clients at drop-in sessions and appointments in the bureau, advise clients over the phone and at outreach sessions and other tasks

    Apply now

  • Adviceline Telephone Assessors

    The first point of contact for clients who call Adviceline, these Assessors carry out an initial diagnosis, and identify the next steps.

    Apply now

  • Receptionists

    The purpose of the role is to greet clients as they enter the bureau and make them feel welcome and to manage the reception area

    Apply now

  • Campaigners & Social Policy Co-ordinators

    Campaigners, or Social Policy Co-ordinators, use information from problems brought to the bureau by clients to help bring about real change by influencing local and national policy.

    Apply now

  • Trustee - Treasurer

    Each member of the Trustee Board has a responsibility to contribute to the discharging of the board’s duties. Trustees, both individually and collectively, are responsible in law for the board’s decisions. The trustee board will: •Safeguard and promote the values and mission of the organisation •Determine the strategy and structure of the organisation •Ensure the organisation operates in an effective, responsible and accountable manner •Ensure the effective functioning of the board of trustees.

    Apply now


Bureau Location


95 St. Aldate's

 Get Directions

Enter your postcode and click the icon to find out how to get here.

Contact details

Tel: 03444 111 444

Our Funders / Partners


The following outreach locations are associated with Oxford CAB

Macmillan /Oxford CAB at Radiotherapy Outpatients/Churchill Hospital
Marston Medical Centre
Temple Cowley Health Centre
Bartlemas surgery
The Leys Health Centre
Donnington Health Centre
Hollow Way Medical Centre
St Bartholomew's Medical Centre
Slade Nursery Centre
Elms Road Nursery School
Beaumont Street Surgery
The Brodey Centre

Documents and downloads

The following documents are associated with Oxford CAB

FOCAB leaflet

Oxford CAB Annual Report 2014

Citizens Advice Oxford Annual Review 2015

Citizens Advice Oxford Letting Agencies report July 2016



Oxford CAB

Charity registration number


Company limited by guarantee

Registered number

3330267 England and Wales

Registered office

95 St Aldates