Volunteering in Witney
Citizens Advice Oxfordshire have vacancies for volunteer Administrative staff. You will be located in our Witney office, providing a variety of Administrative support to our Citizens Advice team.
If you have experience of working in an office environment and have some time that you would be willing to give to our Charity , we would love to hear from you.
Volunteer roles
Our volunteers play a vital role in ensuring people in West Oxfordshire get the advice and support they need to find a way forward. They find they gain valuable experience and enhance their skills and enjoy the opportunity to work with and meet different people.
Scroll down to find out more about the volunteering roles.
So many excellent reasons to volunteer with us
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Extensive training and support to ensure you have the knowledge to help people move forward
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Increased confidence and self-esteem through achieving positive outcomes for the community alongside a supportive team
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A sense of belonging to the community, built through working with local people from all backgrounds
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Contributing to improving the wellbeing of our clients, such as reducing social isolation, anxiety and stress
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Improved job market prospects, both in terms of finding employment and expected salary
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Opportunities for internal promotion, including leadership roles and paid positions
Sandy, Chief Officer of Citizens Advice Portsmouth gave an emotive interview about how she began volunteering at Citizens Advice.
She said: “I can’t ever express how much the day I walked into that office changed my life... I made my way out of the terrible situation I was in, solely through Citizens Advice.”
Sandy, Citizens Advice Portsmouth
“What a massive need there is for this charity, what incredible support the advisers give and how much the public appreciate the help”
Lynne
Advice Support Volunteer
“The training was really comprehensive. I felt so well prepared and encouraged to help others. I got the chance to meet people and it was fun too.”
Alex,
Volunteer
What our volunteers say
From our People Survey:
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87% would recommend us a place to work or volunteer
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79% reported an increase in self confidence
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90% felt more engaged in their community
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87% feel more equipped and empowered to get on with their lives
We are looking for new volunteers
Take a look at the volunteer roles below. If you are interested, please get in touch at volunteer-recruitment@caox.org.uk. No specific skills are required. Just a desire to help others in need. Please find the volunteer application form here
You can view our Criminal records and convictions: volunteer recruitment policy here.
In this role, you will welcome all clients and other visitors to the Witney Citizens Advice. You will also maintain some client information, answer the telephone, reply to emails and post and help with the day to day running of the Citizens Advice service. We can be flexible about the time spent and how often you volunteer but ideally you would be available for 1 or 2 sessions per week. Sessions run from 9am-12:30pm and 1pm to 4:30pm, Monday to Friday.
After comprehensive training you will be giving advice to clients via the telephone, in person, or webchat. We give advice on a broad range of topics including debt management, benefits, employment, housing and relationship issues. You will need good IT skills and a desire to help people in your local community.
This fascinating volunteer role involves co-ordinating and being involved in all Citizens Advice West Oxfordshire research and campaigns activities. You will provide support and guidance to advisers on research and campaigns work and monitor trends in enquiries, to identify issues for potential local or national research and campaigns work.
In this volunteer role, you would help clients to complete Disability Benefit forms, either on-line or by paper on home visits across West Oxfordshire. We are flexible about the time spent and how often you volunteer but, ideally, if you could conduct at least 2 home visits a week. Home visits can take up to 3 hours per visit plus additional travel and admin time.